Australian Consumers - Guidelines
Swansonaustralia.com is website owned by a New Zealand company operating under the jurisdictional limits of the laws of New Zealand. It contains some unlisted therapeutic goods and therapeutic claims which have not been evaluated, endorsed or agreed to by the Therapeutic Goods Administration in Australia.
All consumer orders are dispatched from New Zealand and/or other locations outside Australia and its borders.
Australian consumers should note that individuals can legally source and import unlisted therapeutic goods for personal use under the Personal Importation Scheme pursuant to section 18(1) of the Therapeutic Goods Act 1989 and regulation 12(1) and item 1 of schedule 5 of the Therapeutic Goods Regulations, 1990.
Prior to ordering therapeutic products from this site, please note the conditions below, and the following advice from the Australian Therapeutic Goods Administration (TGA): http://www.tga.gov.au/consumers/information-online-internet.htm. We recommend that you consult a health professional before using any health product to ensure that the product is right for you. This is particularly important in the case of any pre-existing medical condition. It is suggested that you always read the label and use only as directed. Always seek the advice of your doctor or health care professional to determine whether any of the products listed on our site are suitable for you or your condition.
Consumers should always read the label. Use only as directed and seek the advice of a doctor or healthcare professional should symptoms persist.
Personal importation occurs when:
• an individual arranges, from within Australia, for a therapeutic good to be sent to them from an overseas supplier or family/friend; and
• the goods are to be used by that individual or a member of his/her immediate family and are not sold or supplied to any other person.
Therapeutic goods imported under the Personal Importation Scheme do not need to be listed in the Australian Register of Therapeutic Goods for supply in Australia. Under the Personal Importation Scheme, individuals may import 3 months’ supply of unapproved therapeutic goods into Australia without any approval from the TGA provided that:
• the goods are for the treatment of the individual or the treatment of their immediate family; and
• they do not supply (sell or give) the medicine to any other person; and
• where possible, the medicines or medical devices are kept in their original packaging with any dispensing labels intact; and
• the goods are not restricted under Australian Customs controls or quarantine rules and the goods do not contain a controlled substance; and
• the goods are not injections that contain material of human or animal origin (except insulin); and
• the total quantity of the goods imported within a 12 month period does not exceed 15 months supply of the goods (for medicines, at the maximum dose recommended by the manufacturer); and
• if the goods are medicines in Schedule 4 or 8 of the Poisons Standard a prescription from an Australian-registered medical practitioner is held for the medicines.
Under the Personal Importation Scheme, it is the responsibility of individual/s wishing to arrange personal importation of unapproved therapeutic goods to ensure they have complied with all relevant Commonwealth, State and/or Territory laws or ordinances.
Swansonaustralia.com (the Site) is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the Site, including information that may be provided on the Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a doctor or other healthcare professional regarding any medical or health related diagnosis or treatment options.
Information provided on the Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on the Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. The Site does not recommend nor endorse self-management of health issues. Information on the Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Contact your doctor or healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on the Site.
Links to or access from any third party websites or resources is not an endorsement of any information, product or service. We are not responsible for the content or performance of any third party websites. Use of any third party websites is at your own risk.
You should not use the information or services on the Site to diagnose or treat any health issues or for prescription of any medication or other treatment. You should always consult with your doctor or healthcare professional and read information provided by the product manufacturer and any product label or packaging, prior to using any medication, nutritional, herbal or homeopathic product or before beginning any exercise or diet program or starting any treatment for a health issue. Individuals are different and may react differently to different products. You should consult your physician about interactions between medications you are taking and nutritional supplements. Comments made in any forums on the Site by employees or Site users are strictly their own personal views made in their own personal capacity and are not claims made by us nor do they represent our position or views. Product ratings by any current or previous employees or Site users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional.
Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact the manufacturer directly for clarification as to product labelling and packaging details and recommended use.
We are not liable for any information provided on the Site with regard to recommendations regarding supplements for any health purposes. Consumers should note that products or claims made about specific nutrients or products which have not been endorsed or recognized by the Therapeutic Goods Administration in Australia have also not been evaluated by the Food and Drug Administration in the United States of America. Dietary products are not intended to treat, prevent or cure disease. Consult with a doctor or healthcare professional before starting any diet, supplement or exercise program. We make no guarantee or warranty with respect to any products or services sold. We are not responsible for any damages for information or services provided even if we have been advised of the possibility of damages.